If you are communicating by email from various clients in that case window live mail will be used. Windows live mail is compatible for all windows but if it is not working and looking for windows live mail troubleshooting, you should try the following steps to get rid of this issue.
The main reason for windows live mail not working is the incompatibility of windows. Follow this step to fix this issue.
Go to C drive
C drive > program files > windows live mail
Go to wlmail.exe and choose properties.
Go to window compatibility
Select the checkbox “ Run this program Mod for window”
After that click on Apply Button.
After doing all that, open windows live mail in the C Drive and check whether the issue is resolved or not.